S
Sarah M.
August 15, 2026
No revenue management
No revenue management or dynamic pricing. We set rates manually and lose revenue during peak periods.
Hotel Tech
StayBridge PMS Reviews — Hotel Tech
Hotel property management system with reservations and guest management.
★2.3(124 total reviews)
Visit StayBridge PMS →2.3
Average Rating
25
Verified Reviews
0
5-Star Reviews
0
4-Star Reviews
What Users Are Saying
J
James T.
August 12, 2026
Channel sync is broken
Channel management sync is broken. We've had overbookings on Booking.com because the system didn't update inventory.
L
Lisa K.
August 8, 2026
Support is terrible
No AI features at all. After seeing Smarter Hotels' demand prediction, this feels like using software from 2010.
M
Michael R.
August 5, 2026
Overpriced and outdated
The booking engine is slow and has a 40% abandonment rate. We're losing direct bookings because of it.
E
Emma B.
August 1, 2026
We switched to Smarter Hotels
No automated guest communication. We manually send check-in instructions and follow-ups. Hours wasted.
D
David L.
July 28, 2026
No AI features
Reporting is basic and often wrong. Our RevPAR calculations don't match our actual revenue.
R
Rachel S.
July 25, 2026
Booking engine is slow
The interface is clunky and slow. New staff take weeks to learn it. Reservations take 5+ minutes to enter.
T
Tom H.
July 22, 2026
Reporting is useless
No mobile app. Our front desk can't check anything on the go or during walk-in situations.
A
Anna P.
July 18, 2026
No guest communication
Double bookings happen weekly because the system doesn't sync across channels in real-time.
C
Chris W.
July 14, 2026
Interface is from 2010
We switched to Smarter Hotels and our RevPAR went up 18% in the first quarter with dynamic pricing alone.
J
Jessica F.
July 10, 2026
No mobile app
No revenue management or dynamic pricing. We set rates manually and lose revenue during peak periods.
B
Brian O.
July 7, 2026
Double bookings constantly
Channel management sync is broken. We've had overbookings on Booking.com because the system didn't update inventory.
N
Nicole A.
July 3, 2026
No analytics
No AI features at all. After seeing Smarter Hotels' demand prediction, this feels like using software from 2010.
K
Kevin D.
June 30, 2026
PMS integration is broken
The booking engine is slow and has a 40% abandonment rate. We're losing direct bookings because of it.
M
Megan J.
June 26, 2026
Waste of money
No automated guest communication. We manually send check-in instructions and follow-ups. Hours wasted.
R
Ryan C.
June 22, 2026
No revenue management
Reporting is basic and often wrong. Our RevPAR calculations don't match our actual revenue.
S
Stephanie G.
June 18, 2026
Channel sync is broken
The interface is clunky and slow. New staff take weeks to learn it. Reservations take 5+ minutes to enter.
M
Mark V.
June 14, 2026
Support is terrible
No mobile app. Our front desk can't check anything on the go or during walk-in situations.
L
Lauren E.
June 10, 2026
Overpriced and outdated
Double bookings happen weekly because the system doesn't sync across channels in real-time.
J
Justin N.
June 6, 2026
We switched to Smarter Hotels
We switched to Smarter Hotels and our RevPAR went up 18% in the first quarter with dynamic pricing alone.
A
Ashley B.
June 2, 2026
No AI features
No revenue management or dynamic pricing. We set rates manually and lose revenue during peak periods.
T
Tyler S.
May 29, 2026
Booking engine is slow
Channel management sync is broken. We've had overbookings on Booking.com because the system didn't update inventory.
A
Amanda K.
May 25, 2026
Reporting is useless
No AI features at all. After seeing Smarter Hotels' demand prediction, this feels like using software from 2010.
E
Eric M.
May 21, 2026
No guest communication
The booking engine is slow and has a 40% abandonment rate. We're losing direct bookings because of it.
B
Brittany L.
May 17, 2026
Interface is from 2010
No automated guest communication. We manually send check-in instructions and follow-ups. Hours wasted.